Audrey Rubin

Adjunct Professor

About

Audrey H. Rubin is Vice President and Chief Operating Officer for the Law Department of Aon Corporation, the global professional services firm providing a broad range of risk, retirement and health solutions. Audrey is responsible for all financial, technology, personnel and other business matters of that department, which has over 250 lawyers worldwide and provides strategic legal counsel to all Aon business lines. 

Prior to joining Aon, Audrey was President and Founder of Rubin Solutions, Ltd., advising professional service firms and corporate law departments on finance and operations. Rubin has also been COO for the large Chicago firm Wildman Harrold Allen and Dixon. Prior to that, she was General Counsel and Vice President of Legal and Human Resources for three global companies: Orbitz, Grant Thornton, and Apollo Travel Services, and before that a business litigation partner in private practice. She has also served as Corporate Secretary and board member of the international boards of directors of Apollo Travel Services (U.S. based), Premier Meetings (U.S. based), Gemini (Canada based), Apollo de Mexico (Mexico based), Apollo Nihon (Japan based), and Galileo (U.K. based). 

Success as head of operations for a law department and law firms, a General Counsel, Vice President of Human Resources, law firm partner and board member, underscore that Rubin understands all facets of business. She excels in creating practical business efficiencies, assessing budgets and systems, advising on profitable fee arrangements, and developing teams and leaders. Aon’s law department was awarded the ACC Value Challenge Award in 2016 largely for achievements under her direction. She was the focus of a cover story in Inside Counsel on “How to Cut Legal Spending.” She was also featured in Crain’s Chicago Business, March 2016, in “How Lawyers are like Office Supplies.” She is also a highly regarded speaker and columnist. Some of her articles are “Alternative Billing Ideas,” Legal Management, March/April 2010, www.alanet.org; “If We Could do it Over Again… Ten Commandments for Opening a New Office,” Legal Tech Newsletter, March 2011, www.ljnonline.com.

Rubin received her J.D. from Northwestern University School of Law where she was on the Dean’s List. She graduated cum laude from Yale University with a B.A. and was a Yale National Scholar. She has received certification as a mediator/arbitrator by DePaul University School of Law. She was certified in Business Finance for Executives at the University of Chicago Graduate School of Business. 

In addition to her for-profit boards, Rubin has served as a board member of the Association of Yale Alumni, the Chicago Bar Association, and is immediate Past President of the Yale Club of Chicago. She has also served as a board member of several other and not-for-profits.

She was honored by Illinois Legal Aid Online, receiving its “Early Adopter” award. She was recently honored by the Anti-Defamation League, receiving its prestigious Women of Achievement honor. She has also received the Association of Corporate Counsel’s Value Champion Award, and Process Excellence Network’s Best Business Transformation Process award. 

Education

JD Northwestern University School of Law
BA Yale University

Courses

Law Practice Management

Articles

To Bring Big Law Into the Future, Professionalize Legal Ops,” Bloomberg Law, June 2018

“How to Cut Legal Department Spending,”  Inside Counsel, May 2012

“American Legal Trends,” Republic of China Ministry of Justice, University of Illinois, 2012

“Demonstrating the Value of Legal Departments,”  Women’s Coalition, July 2012

“Ten Technology Commandments for Opening a New Office,” Legal Tech. Law.com, March 2011

“Lawyers and Project Management,” Lawdragon.com, July 2010

“The Trend:  Open a New Law Firm,” Attorneys in transition.com, June 2010

“Alternative Billing Ideas,” Legal Management, March/April 2010

“Timing Key to Alternative Billing.”  Lawdragon.com, January 2010

“Are We Just Too Set in our Ways?”  Lawdragon.com, November 2009

“Taking on the Billable Hour,”  Lawdragon.com, October 2009

“Stop the Flood!  Attracting and Retaining Talent in this Recession,” Law Office Management & Administration Report, October 2009

“Holiday Card Games; The Complex Politics of Winter Greetings,” Law Firm Inc., December 2004

“Litigation Support:  Fear Factor,” Law Technology News, June 2004

“When More is More; A Strong Health Plan Can Generate Big Rewards,” Law Firm, Inc., Winter 2003/2004

“Insurance – Unexpected Benefit!  Spending Top Dollar on Your Medical Plan Can Help You Attract – and Retain – Top Staff,” Law Firm Inc., Winter 2003/2004

“Report, Illinois Task Force on Gender Bias in the Courts,” Illinois Bar Association, Chicago Bar Association, Women’s Bar Association of Illinois, 1990

“Legal Tips for Women Entrepreneurs,” Chicago Sun-Times and Today’s Chicago Woman, 1987-1988

“An Analysis for Reconciling the Antitrust Laws with the Right to Petition:  Noerr-Pennington in Light of Cantor v. Detroit Edison,” Emory Law Journal, 1978

Lectures

“RainDance: Rapid Fire Client Panel: State of Law Department Operations 2018: Innovation, Data and Collaboration” Conference, 2018

“RainDance: Rapid Fire Client Panel and Anatomy of a Legal WorkOut – Using PI and PM for the Win-Win” Conference, 2017

“National Association of Women Lawyers (NAWL): Using Alternative Billing Models to Support Women in Law Firms”, 2017

“Association of Corporate Counsel (ACC) Value Champion: Applying Value Strategies in M&A, Restructuring, and Other Big Transformations” Conference, 2016

“Chicago Bar Association Leadership Circle:  Profitability Reimagined” Conference, 2016

“Using Lean Sigma to Create Competitive Advantages” Legal Marketing Association 2016 P3, 2016

“Rainmakers:  Born or Bred?” Ark, 2016

“Disruption in the Delivery of Legal Services:  COO Perspective – “Disruption in the Delivery of Legal Services” Conference, 2016

“Alternative Billing & the Request for Proposal:  Using RFPs for Law Firm Services…from both the law firm and the law department perspectives,” Apex, 2015

“Valued Client Interactions:  A ‘rapid fire’ Q&A revolving around what’s working and what’s clearly not working with respect to client satisfaction, growth and retention,” Ark Group, 2015

“Innovative Pricing Techniques:  Moving Away from the Billable Hour,” Chicago Bar Association, 2015

“Aligning Fee Arrangements to Value:  The Elusive Search for Common Ground Between Law Firms and Clients,” LMA P3, 2015

“In-House to Power-House Professional Development Series,” Coalition of Women’s Initiatives in Law, 2015

“Finances 202:  Alternative Fee Arrangement Playbook,” Coalition of Women’s Initiatives in Law, 2014

“Controlling Litigation Costs,” American Conference Institute, 2013

Co-Author of “To Bring Big Law Into the Future, Professionalize Legal Ops” – biglawbusiness.com, June 22, 2018

“Value-Based Fee Arrangements,” ARK 4th Annual Forum, 2012

“Managing Outside Counsel Spend,” Corporate Legal Advisory Series, 2012

“What Clients Expect from Outside Counsel,” Coalition for Women’s Initiatives Law, 2012

“Trends of U.S. Legal Markets.”  University of Illinois China Program, Chinese Ministry of Justice, 2011

“Business Skills, Lawyering Skills, Softskills:  Lawyers Need Them,” Professional Development Institute, 2011

“Alternative Fees – What Works, What Doesn’t,” Masterminds – Senior In-House Marketer’s Summit, Legal Marketing Association, 2011

“Conflicts System Complexities,” Apex MCLE Online, 2011

“Savvy Law Practice Management in the Changing Workplace,” Chicago Bar Association/Kent College of Law, 2010

“ACC Value Challenge Skills Master Class,” Association of Corporate Counsel, 2010

“Alternative Billing Arrangements:  Practical Ways to Reduce Legal Costs Without Compromising Business Objectives,” Navigant Legal Roundtable, 2010

“Alternative Billing:  What Is It, Who Should Use It, When and How Is It Valuable and Profitable?”  Apex Seminars, 2010

“Start Your Own Law Firm,” lawbiz.com Podcast, 2010

“Creating Your Own Accounting Firm,” Execsense Webinars, 2010

“Creating Your Own Law Firm,” Execsense Webinars, 2010

“Tips, Tricks & Strategies for Collecting Payments From Your Clients,” Execsense Webinars, 2009, 2010

“Develop Your Business with Bills and Collections!”  Lawyers-Connecting, Chicago, 2009

“Mind Your Own Business!  What Law Firms Want from Associates,” ABA, New Orleans, 2009

“The Business of Law,” Law Practice Management and Technology Conference, Chicago, 2007

“Role of the Firm Executive in Partner Compensation System,” The Law Firm Partner Compensation Forum, New York, 2006

“Improving Your Firm’s Bottom Line,” Law Firm Finance & Profitability Institute, New York, 2006

“Attracting and Retaining Lateral Hires,” ALM Small Firm Business Forum, Los Angeles, 2006

“The Business of Law,” Breaking Barriers/Building Bridges, Chicago, 2006

“Improving Your Numbers – Implementing Change,” Chief Financial Officer’s Forum, New York, 2005

“The Evolution of a Marketing Budget,” LMA Annual Conference, Phoenix, 2005

“Using surveys and Other Benchmarks to Drive Change,” ALA Annual Law Firm Financial Management Conference, Chicago, 2004

“Maximizing Your Firm’s Economic Performance,” Law Firm Leadership Summit, Chicago, 2004

“From Associate to Partner – Developing Tomorrow’s Firm Leaders Today,” Law Firm Associate Management Forum, Washington, DC, 2004