In the most recent issue of the Yale Journal on Regulation, Professor Sarah Lawsky has published a note as part of the symposium on Joshua D. Blank and Leigh Osofsky’s “Automated Agencies: The Transformation of Government Guidance.” In her article, she concludes, “Automated guidance thus might exacerbate the access to justice gap. Unlike publications, automated guidance may fool people into thinking that they have received individualized guidance, when they actually have not.”
